Friday, January 17, 2014

Great managers use great communication

Great managers use great communication What makes a great manager? There are all kinds of things that make a manager great. We have discussed many of those things in previous blog posts. If you have an article or an opinion I would love to hear from you. Just send your suggestion or article to steve@stevesapato.com As I travel from company to company and organization to organization I am always surprised by the level of non-communication that exists in almost all companies. The level of communication typically determines the level of success of an organization: the greater the communication the greater the organization. This greater organization comes from many different areas. When an organization is communicating well, so many things happen because people are more involved and happier as well as superior productivity and increased production and services. But this communication does not happen by accident. It has to be well planned, completely accepted and on-boarded and have a functional method of monitoring the results and methods for continuing the communication. In many organizations this entire system is mapped out, written down and has check-offs to insure participation and use. When the top of an organization communicates well all the way to the bottom of their organization you will find the employees and staff to be much happier and content in their jobs. Almost every study shows that when people are happy and content they almost always produce more results and improve productivity. When employees are treated with that level of respect that says I believe in you and trust you to know what is happening with our organization or company and actually have an opportunity to input information they feel involved and understood. Now let’s go back to what makes a good manager great? It is great communication with their entire staff. It is learning methods that insure that your area, department or organization is informed and involved. It is being open to all communication that will aid you in learning about how your own department works. It is your ability to discern how well you think your communication is working and then finding a method to monitor and insure that the communication you think is taking place is actually taking place. And now I get to ask, what are your current procedures for making sure your organization is achieving maximum communication from the top all the way to the bottom? I am Steve Sapato with mentalprosperityblog.com and I help organizations build Great Managers. Let me know how I can help you. steve@stevesapato.com