Wednesday, July 2, 2014

What makes you exceptional as a Manager? One thing to make it happen~

When you talk about what makes someone good there are lots of points you can make, but the difference between good and great managers are just a few things. Great managers do a few things that the good managers and lesser managers only think about doing.one else One primary place where Great Managers stand out from every other manager is 'communication'. I know that most managers when you ask them will say that they think they are good at communication. And when I pin them down to specifics, like asking, give me an example of how you communicate with your least important tier of employees they will be aghast and say, all of my employees are important. Of course they are. Now tell me how you just communicated with that tier? They cannot tell me of course because most managers tell their immediate supervisors information and expect that information to be communicated effectively down to all of the employees in their group or organization. The real heart of this is that Great Managers never assume/presume or take for granted what will or won't happen. They check and ask and seek to find out if that information is adequately passed down to all of their people. Great Managers use all avenues of communication, verify that it worked and insure that no one is left out. Great Managers not only use email to send information they also invite response to insure the information was communicated. They will use email, phone calls, text messages and verbal connections to make sure their messages are valued and received openly. Now I ask, what did you last 'send' and how did you make sure the correct info was transmitted and understood by the recipients? Now we are on the right track to being a Great Manager! Steve Sapato is a management trainer and speaker and has trained hundreds of companies and organizations in how to become exceptional. mentalprosperityblog.com