Saturday, August 21, 2010

Great Restaurant Management! Mykonos!

Talk about PLEASURE! I had a wonderful dining experience on Friday night! Drew Williams of the Mykonos Taverna in Atlanta was a terrific host and his people gave me amazing service and authentic Greek food that was the best in Atlanta! But to understand what made it so good is to understand management. The restaurant bustles with staff who know their jobs and perform it flawlessly. Drew has trained his staff, manages them with clarity and authority and most of all with respect that they knew their jobs. He watched over the restaurant and made sure all guests were taken care of, happy with their meals and the overall dining experience.
If you understand management, you understand how important it is that your people know their jobs and that your responsibility it to make sure they do their jobs, not do them for them, not hover over them, not to watch every movement or make them nervous.
Your job as a manager is to make their jobs easier, keep them happy at their job, and train the next generation so that your organization continues to run flawlessly for the future.
If you are doing these things and your staff feels comfortable sharing with you about your job al well as theirs then you are on the right track.
Just keep learning and growing and your will understand that Great Managers Are Made and Not Born!
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